Page Thirty-Three
24 JULY 2005
Two simple questions ignored twice.
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" Considering the tens of millions of dollars the city of Rochester has invested since acquiring the ferry business, as mayor, how long would you be prepared to allow the ferry to operate at a deficit? What would be your maximum dollar amount of loss before terminating the service? " |
Never one to give a politician a moment's rest, the above questions were mailed to Rochester Democratic Mayoral-hopeful Wade Norwood and posed to Democratic opponent Bob Duffy's website, both on Tuesday, July 19. I figured I'd give the busy boys a few days to mull it over.
Wade's Campaign Manager, Chris Christopher, quickly responded with the following:
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-----Original Message----- Good morning -- I will pass your message along to Wade, but in the meantime I can give you a basic response to Wade's position on the ferry. Wade would have preferred -- and advocated -- for public/private ownership of the ferry and his preference would be for the City to move in this direction. That said, the reality is we own a big boat and need to support its success in order to protect the substantial investment that Rochester taxpayers have made. Wade supports community-based comprehensive planning for port development, efforts to enhance our potential as a "gateway" city, and first-class visitor services.
Chris Christopher Campaign Manager |
Expedient response which didn't even offer a pretense of answering the questions. No worry; I'll just wait for Wade to respond.
Waiting. Waiting.
Still waiting...
Well, Bob Duffy... he's the shoo-in... HE'LL step up to the podium and let us all know how long he intends to let the ferry fiasco run its course.
Waiting. Waiting.
Still waiting...
Hmm. At first, it only made sense we huddled masses should wait patiently until the ever-so busy and important political candidates got around to answering our petty little questions. You know... as if a few tens of millions of dollars was anything worth bothering to address.
Then... after the traditional rudeness of American politicians had been reminded to me... it sort of occurred that no mayoral candidate would touch either of those questions with a ten foot pole.
Then... it sort of occurred to me that neither of these guys wants to appear defeatist. Setting a deadline for closing the books on this service would seem to be a rather... uh... 'un-civic' sentiment. You know... like planning a losers banquet before the Red Wings even started the playoffs.
Then... it sort of occurred to me that neither of these guys has a clue. Toronto? It's hard to imagine Wade or Bob strolling around the Esplanade after the conventional chow-down at the Old Spaghetti Factory. Actually, I have a hard time imagining either in Canada in the first place. I guess there IS an upside after all.
"Wade would have preferred -- and advocated -- for public/private ownership of the ferry and his preference would be for the City to move in this direction."
That's nice; I would have preferred -- and advocated -- to scrap the whole ferry debacle at Dom Delucia's first suggestion. And MY preference would be for the City to move in THIS direction.
"That said, the reality is we own a big boat and need to support its success in order to protect the substantial investment that Rochester taxpayers have made."
Half right. We DO own a big boat, but it's a substantial investment the Rochester CITY COUNCIL made. The taxpayers were pretty much left out of the loop. And NOOOO...no.. no.. no. 'We' don't have to support the 'success' of the ferry anymore than we have to support any other unfeasible, unrealistic expenditure that somebody else made without our expressed consent.
Oh, and about not bothering to send the questions to the other Democratic mayoral hopefuls... it's not like they have a snowball's chance in hell of making it to the finals.
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John Parinello |
Republican candidate John Parinello's absurd platforms are far too scary to even consider asking a serious question or two.... not to mention he stands even less of a chance of becoming mayor of Rochester than I do. Somehow, defense lawyers who get thrown in the slammer for Contempt of Court just don't seem to be the sort of people who inspire any sense of credibility with the public. Go figure.
So there we are. The lack of response to two fairly straight-forward questions can only mean the ferry service will be allowed to bleed red ink until the cheques start bouncing. Or court orders start flying. Whatever.
My entry of 28 February 2005:
| "Now, by this time the Gentle Reader will have no doubts the ferry service will bite the dust for a final time. All that remains is to determine the level and extent of the sheer stupidity of the new owners... since the public's money has now been made available, conceivably the service could operate indefinitely without ever turning a profit. That's prudent use of taxpayer money, isn't it? Governments can operate in the red for years as the taxpayer always keeps providing the needed cash to prop up any fiscal hemorrhage." |
Norwood and Duffy's lack of response pretty much validates THAT theory, wouldn't you say?
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More People Riding the 'Cat'
by Leah George Photo By: Jeff Hamson Published Jul 24, 2005 Rochester's fast ferry has been sailing between the Port of Rochester and Toronto for nearly a month now. Assistant Terminal Manager, Chris Moore, says as the number of successful voyages increases, so does the number of people riding the ‘Cat.’ "Our numbers have been very good. We're averaging maybe a half ship each time,” Moore said. The ferry fits 744 passengers. Moore says he’s already starting to see some repeat riders, mostly business travelers. “Toronto and Rochester do a lot of business between the two cities. Passengers know we're running on time, on a daily basis. They have confidence in Bay Ferries, they know we're gonna be there for them and they can make their schedules accordingly," Moore said. The ‘Cat’ has not sailed any sold-out trips yet, but will soon. Tickets for voyages during the Yankees Blue Jays series in August are sold-out. Bay Ferries says there are only a few tickets for the ferry left for the teams September baseball series. Moore is one of the many ferry employees that Bay Ferries rehired after the city took over service. He says the crews' moral is the best it's ever been. (Phew!! Those sinners must be keeping a low profile. Maybe the crew's morale might be better as well.) “Everything is upbeat. It's very positive, everyone is very happy," said Moore. Confidence among riders appears to be building as well. "I want it to continue to go smoothly. I want people to really use this ferry,” said repeat passenger Regina Vidmantas. “We’re just looking forward to taking it for a first time,” Lanatte Anastasi said before getting on board the ferry Saturday morning for its 42nd round trip voyage. |
Well, I guess that seals it, doesn't it? After three weeks, the crews' morale is soaring, passenger confidence is up and passengers are taking the ferry more than once. This second time around really did the trick and the Rochester-Toronto Fast Ferry is an unqualified success which has a bright and prosperous future. No need to worry about this service running a deficit or shutting down. Happy days are here again.
There. That's what the locals want to hear. The buzz around the water coolers is going to be the ferry is cruising swimmingly and is finally a success due to one local media report. It's been 'proven' because.... 'I saw it on TV'.
But, oh... that pessimistic Mohawk dude just HAS to throw some stink on the party by asking those annoyingly straight-forward questions.
A few that immediately come to mind:
"Our numbers have been very good. We're averaging maybe a half ship each time,” (Assistant Terminal Manager Chris) Moore said. The ferry fits 744 passengers."
Let's see. The Assistant Manager guesses the ship is half-filled each voyage. So that means 372 passengers are on the ferry each and every time it shoves off. And that means 1,488 people are presently taking the ferry each and every day. The city's break-even estimate of 1,056 passengers has not only been met, but exceeded. Time to laugh at the naysayers.
See how it works? Some guy who pulled the Sunday shift (well, you wouldn't expect the Terminal Manager would be working weekends, would you?) guesses each voyage averages 50% occupancy and that's all that needed to perk up the Rochester area after a real bummer of a week. The private-ownership proponents are cursing the city Fathers for not setting up a private ownership where the possibility of private investment holds visions of generous shareholder dividends.
And pointing to a few sold-out days is merely icing on the cake.
Nevermind that no actual numbers of passengers was mentioned. The Democrat & Chronicle said it expected to receive those figures through the Freedom of Information Act last week. Yes? No? Sorta? In order to determine whether a BUSINESS is profitable or not, hard numbers are the ONLY numbers that count; averages are meaningless except to provide one measure of statistical analysis.
The ferry has a set operating cost for each crossing... with the usual fluctuation in fuel costs that each each face everyday. Salaries, pilotage fees, insurance, maintenance costs... these all are fairly consistent and therefore, somewhat predictable. I have no idea what that figure is... businesses don't like to divulge operating costs because it tends to divulge the profit margin. And guarding the confidentiality of the profit margin is almost sacrosanct.
That's all well and good for a private company but when it's the public's dime that's being spent, the public has every right to know whether the service is operating at a profit or loss. Having some assistant manager hazard a guess at the average passenger manifest is not only unprofessional, it's close to worthless as proof the ferry service will be able to make it to the end of the year. Or even the end of next month. It's not the sort of prospectus that would compel most serious investors to want to sink tens of thousands of dollars into.
Bay Ferries is the operator for the city of Rochester's ferry business... it neither owns the boat or the business. It has an obligation to report back to the owners (ie. the city of Rochester ie. the public) on a regular basis with updates on how the operation is going. They can be fired and replaced with another operator as they are, for all intents and purposes, contracted by the city of Rochester to perform a service. Let's just remember who's the boss around here.
"Tickets for voyages during the Yankees Blue Jays series in August are sold-out."
Please. The ferry can't survive on special events alone or by ridership spikes of Rochesterians heading north. Ditto for a few dozen repeat business travelers a day.
Look; let's lay it out for everybody to see. A monthly accounting (accountability is an ugly thing, but unavoidable) where both passenger numbers and profit (or loss) are made public. That's the ONLY way to determine whether to pop the champagne or start hauling people on the carpet. Premature celebrations based on hearsay evidence are reckless and absurd. If after a month of operation the ferry service is stuffing the public coffers as well as is being 'reported', let Don Cormier get up and say so by releasing the first month's ridership figures.
Then we won't have to glean the success from some weekend assistant's guess.
But when your area's largest employee just announced an additional 10,000 workers on top of the planned 15,000 are going to be pink-slipped, grabbing for even the feeblest of good news is understandable.
28 JULY 2005
Like clockwork...
First, on Monday's Daily Blurb:
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Riders Get Package Deals on Ferry
by Cristina Domingues photo by Chris Coffey Published Jul 25, 2005 Bay Ferries wants to make sure tourists know what Toronto and Rochester have to offer. So now the ferry operator is offering travel packages that include rides on the boat with much more. The packages in Rochester start at Cdn $89 per person. The "Highlife at the Lodge at Woodcliff" package for example includes a ride on the ferry and 15 to 20 percent discounts on the hotel's rooms, spa, golf course and restuarant. Other packages include a weekend at the Hyatt hotel or shopping at the outlets malls. "It doesn't cost us anything to be linked on this package and it's just like having another piece of our website right there at the Cat website, telling them about our hotel and what we have to offer," said Margaret Swift, sales and marketing director at Woodcliff. Americans headed to Toronto can get everything from a three-night resort getaway to a helicopter tour of Toronto starting at $69.
These packages are similar to those Bay Ferries offers passengers with its other ferry between Bar Harbor, Maine and Yarmouth, Nova Scotia. Hotels, restaurants and attractions in Yarmouth are also tied to rides on the CAT to promote tourism. |
And now, today's Pitch-of-the-Day:
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Ferry Deal Gives Kids a Free Ride
by Jim Aroune/ Hank Graf File Photo Published Jul 28, 2005 Bay Ferries announced a deal to attract more families to ride the fast ferry. Children age 13 and under accompanied by a parent can ride the cat for free until September 5. There is a two-child per-parent limit on the offer. Parents usually pay $10 to $12 for children ages 6 to 13. Youngsters five and under have always been free. The deal is the latest offered by Bay Ferries, which in the last week introduced tourism packages both here and in Toronto. |
Shades of half-priced fares in the final days of the CATS sham.
Package deals and free fares are not needed if a business is thriving and packin' 'em in. Why should Bay Ferries be losing US$10-12 per child aged 6 to 13 unless couples with kids are balking at the cost of cruising to Toronto/Rochester and back? That, to me, says prospective customers are staying away from using the ferry because it's not a good value for the money.
And when a company starts doing the Blue Light Special routine, that signals running the equivalent of a coupon sale where getting them through the door is more important than losing a few bucks. When a company knowingly loses money it heretofore was making, that goes against some pretty basic principles of doing business.
Ask CATS if doing the Bargain Basement Shuffle was profitable in the long-term.
As for spas and golf, you've got to wonder why a GTA resident would need to hop on a boat and come down to the Rochester area when (A) there are certainly no shortages of either in the GTA and (B) the exchange rate makes world-class Toronto spas and golf easily as competitive as regional-class Rochester. Tack on a pricy boat ride and the spa and golf weekend in Rochester begins to look like no bargain.
I don't believe many locals doubt the ferry business is losing money... after all, City 'leaders' have already said, "It's OK... we planned on losing money the first year". So that means operating in the red is perfectly acceptable as long as one states beforehand they expect the business will be unprofitable. That sort of logic escapes me, but it might be the Canadian pragmatism in me.
I suppose the locals could hasten the end of the financial hemorrhaging by boycotting the ferry and not using the service, but imagine the great outrage that would ensue by the civically proud segment. Clueless neighbours battling fiscally prudent families would set up a real nasty social environment where hard feelings would remain long after the ferry's departure. So grumbling under one's breath will have to do for now... until the chorus of "I told you so" chimes in together when the plug is finally pulled.
As for me, I obviously think the ferry is an idiotic exercise in smalltown planning but I never had any intention of using... or needing... the service anyway. It flops again? Gee, that's too bad... moving on...
In the meantime, this sorry saga will continue to be dissected in this corner of the cyberworld. I could make a fortune running a gambling scheme with the cash prize being the winning entry closest to the date of the last ferry crossing.
Bill Johnson would not be amused.
Salut à tous de Montréal! Merci pour vos critiques...
Dans autres nouvelles:
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Brooks Reacts to Valeo, Ren. Square
by Rich Turner and Matthew Biondic Published Jul 28, 2005 Monroe County Executive Maggie Brooks thanked Senators Charles Schumer and Hillary Clinton for their support of Renaissance Square and added the project is gaining momentum every day. "We are well ahead of where I thought we would be and I'm extremely grateful to our delegation for coming together and recognizing the economic growth potential for this project," said Brooks.
Last week, the project picked up $8 million. Renaissance Square is a planned facility that would house a center city bus terminal as well as a performing arts center and an MCC downtown campus. Brooks also commented on the news of the local Valeo plant closing, saying the (500) job losses at Valeo are going to be a "hit to the community." She added that recent layoffs from Valeo and Kodak take away from the more than 7,000 jobs retained in Monroe County and almost 3,000 jobs that have been created in the area so far this year. (Median wages of jobs lost - versus - median wages of jobs created?) "We need to continue to focus on our strength. There are jobs being created in other manufacturing areas of the community and we will continue to work on growth areas so we can maintain a healthy and vibrant economic climate," said Brooks. Brooks also added that a lot of recent job losses in the area are beyond local control as companies continue to move operations overseas. (Really? A much smaller city of 34,000, 160 miles west of Rochester, managed to attract an overseas manufacturing operation. Without a fast ferry or two undomed stadiums. See below.) |
Once again, local leaders are talking out of their... hats.
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"Yeah, but Canada taxes its residents to death and the government has more money to sweeten the deal to attract business".
Yes, and instead of spending tens of millions of dollars to benefit a relative few (privately-owned CATS got the ball rolling with a new terminal and public money), Canadian government representatives worked together to come up with an incentive package which is tantamount to a gift that keeps on giving... benefiting the many.
How absolutely socialist of them. It's terrible, isn't it?
(As for taxing the hell out of its residents, let's not forget the $200 BILLION which has already been spent in a U.S. military presence in Iraq. And it costs another $6 BILLION each and every month; so far, each and every American man, woman and child has paid $2,000 for the effort. Canada has no reason or need to spend such a proportionate amount in defense because Canada doesn't p*ss off half the world. Put $200 BILLION into job creation and think there'd be any difference?)
A show of hands out there: How many of you Rochester residents knew about Toyota selecting Woodstock for its new assembly plant?
Know how I found out? I watch the CBC news online daily. (Try it. It's even in English that Americans can understand. www.cbc.ca/newscast.html . Click on The National.) True enough... as a Canadian I have more of vested interest, but I also keep tabs on news of places within a 300 mile radius of where I live. At even a 200 mile radius, there are too many regional similarities to ignore and the border is no reason to stop comparing and learning. (And yes, I've been to Woodstock several times with the last time being last autumn.)
Maggie's astute pronouncement of "a lot of recent job losses in the area are beyond local control" says nothing and means nothing. What's yer point, Mags? Is that supposed to assuage the masses? Are we supposed to accept that as a reason... or an excuse?
If the reason businesses are moving out of the Rochester area is because of high taxes, then why did Toyota move into Woodstock and a province which is seen as a heavily taxed area? And these are primarily manufacturing jobs... the sort of which Rochester is watching leave by the busloads.
Local 'leaders' flap and crow about the creation of 300 jobs here, 80 jobs there and proudly beam that they're doing their jobs. With single layoffs numbering in the thousands, there's still a huge net loss. True enough, the 1,300 new jobs created in Woodstock wouldn't be able to fill all the positions lost at Kodak, but let's compare apples to apples.
1,300 jobs in a community of 34,000 is 3.82%.
From the City of Rochester's website: Rochester population: 219,773. 3.82% (of the city of Rochester's population alone) equals 8,395 new jobs. Monroe County population (also for the year 2000): 735,343. 3.82% of that: 28,090 new jobs. Hey, that's enough to cover all the local jobs lost this year!
Get it? A small community in Southern Ontario is able to attract new businesses yet the third largest metropolitan area in New York State ISN'T? WHY NOT?? What's the difference between what Woodstock IS doing and what Rochester ISN'T doing? See why open eyes and minds are important... even across some imaginary dotted line?
Lessons in hypocrisy:
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Translation: "We're conveniently close to lots of people and places, but we don't even know how to find the border without a Trip-Tik. We want you to notice us, but we could really give a flying fig about you."
I get blank stares when I talk to locals about St.Catharines (2001 city: 129,170 - metro: 377,009) which is ten minutes across the border... only 100 miles west of Rochester. The City of Rochester's website brags that within a 400 mile radius, eight million souls are blessed with such close proximity.
Locals may have driven through St.Catharines, but how many have driven around in St.Catharines? You know... actually explored the St.Catharines area? ("Why? What's there?") You'll never know unless you go.
That's what I mean by the Rochester provincial mindset. Myopic eyes and myopic minds. Cars to look at, but not to use. Form over substance.
The Close To Home Syndrome that afflicts much of the Rochester area population results in sprawl and loss of green space. It's terrible to have to drive 20 minutes to the next town to patronize one of the Big Box stores with the 100-acre asphalt parking lot. So the resident lets the town set aside green space to built its OWN Big Box stores with the 100-acre asphalt parking lots and now they only have to drive 7 minutes. (Oh whatta relief!!) Having to drive any further than fill in the blank minutes is agonizing to Rochester area residents and it's not surprising that simply driving around exploring communities and attractions across the border isn't high on the list of preferred activities for many locals.
So we wind up with some dud of an idea to save driving to Toronto and the locals' ears perk up. Doesn't matter if it's no faster and a helluva lot more expensive: It Saves Driving.
Provincial minds. Provincial attitudes. Do I see that changing?
Is there any choice?
From Democratic Mayoral hopeful Wade Norwood's Official Platform:
| "Port of Rochester. With the fast ferry back on line, we need to think of ourselves as a gateway community for international travelers and prepare to offer world-class visitor services as an enticement to spend time in Rochester before continuing on the journey. To this end, I will insist that we move forward aggressively to make the most of our waterfront and northwest community assets." |
Straight from the Department of Meaningless Promises That Can't Broken. "I will insist that we move forward aggressively to make the most of our waterfront and northwest community assets." What the hell does that mean? A major year-round indoor waterpark in Charlotte? A quarter-mile pier with an anchored cruise ship with a hotel, shops, restaurants and nightclubs? Building the largest aquarium on the Great Lakes?
Or adding some potted hanging geraniums on the lightpoles? Maybe putting up a few nautical-themed banners to spruce up the dreariness a bit? We just don't know. And frankly, from the sounds of it, neither does Wade. Considering the other milquetoast mayoral hopefuls, I suspect he's not alone.
Sneak peak of a sick city.
Politicos doing the egg-shell shuffle around the real issues.
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Tim Mains is the only mayoral hopeful interviewed who came closest to making a lucid comment about the fate of the ferry. "...(Mains) said the current ship, which can hold 774 passengers, may be too large to be profitable." Ya think? It *may* be too large? I'm not sure if there'd be enough passengers to/from Toronto to make a houseboat profitable, but somewhere between the two extremes there must be an optimum ship size.
As for the rest of the pressing issues facing the city of Rochester, somehow I don't think a gloried bus station or changing tax codes for developers is going to miraculously revitalize an urban core which has been in decline for forty years.
What do I suggest? Damned if I know (although I did make a tongue-in-cheek recommendation for an Amsterdam-like adult entertainment district a few pages ago), but then I'm not the one getting paid the juicy cheques for strategic urban planning which isn't working either. I don't claim to be a professional developer. Others do. And the lack of results point to the professionals' failure to deliver as promised.
Tear down Midtown Plaza? Why? Is it in danger of falling down or in such bad repair it would cost too much to retrofit? I admit its architecture is strictly 1960's cheese... but it's also one of the few actual gathering points in downtown Rochester. Like Toronto's Eaton Centre, Midtown acts as like the centre of a wheel where people gather and disperse to other points in the downtown core. Plopping down a housing project would simply eliminate any common gathering point and provide no other underground parking/public transportation/business or enclosed walking corridor location.
I would radically transform Midtown's first and second floors to a much more open and exposed building which is less of a barrier to points south of Main Street... more like a giant glassed-in courtyard stretching from Main to Broad and Clinton Streets. Light, airy and visually open to the outside world instead of some transom-windowed pit. Tearing the place down isn't as much a concern as the loss of a public gathering place is. Lousy facility, but great functionality means: Work on the facility... but don't trash the functionality.
Avant-garde
architectural excursions aren't a Rochester hallmark anyway. Bland, cheap
and sensible
is more like it and 'bold' and 'daring' costs more and isn't seen as an
investment in the community. Witness the new Public Safety addition.
But then... we're getting pretty far off the subject matter at hand here.